Clinic Hours & FAQs

Clinic Hours

All services of the Free Clinic are provided on an appointment basis.  The best time to call to schedule an appointment is during Clinic hours (Please see calendar below). 
2003 Royal Avenue
Simi Valley, CA 93065
(805) 522-3733
If you are connected to the voicemail, please feel free to leave a detailed message and we will return your call as soon as possible. 

​Hours may vary and are subject to change based on volunteer availability. 
Las horas pueden variar y están sujetas a cambios según la disponibilidad de voluntarios.
Please download and complete this form before your visit.
Note: Clinic Hours for the next week are posted on the preceding weekend.

Frequently Asked Questions

​Who is eligible to be seen at the Free Clinic of Simi Valley?
Access to our services does not require any specific qualifications. Anyone who is uninsured, underinsured, or otherwise does not have the means to access healthcare services through privately of publicly funded means is eligible. 
Do I need an appointment to be seen at the Free Clinic of Simi Valley?
​Yes, all services of the Free Clinic are provided on an appointment basis.  The best time to call to schedule an appointment is when the Clinic is open.  See the Clinic operating hours above. ​
(HOURS MAY VARY AND SUBJECT TO CHANGE UPON VOLUNTEER AVAILABILITY )
What is the clinic's policy on cancellations and rescheduling appointments?
​Patients are required to provide 24-hour notice for cancellations or rescheduling, except in emergencies. Failure to do so, resulting in three (3) instances of no call no shows within six months, may lead to termination from the patient roster.
What hours is the Free Clinic of Simi Valley open?
Please see the hours listed above.  Hours are based on availability of our generous volunteers.  A new schedule is posted every weekend for the upcoming week. Hours are subject to change based upon Volunteer Provider availability. 
What services does the Free Clinic of Simi Valley offer?
The Free Clinic of Simi Valley offers primary medical, counseling, dental and legal assistance.  Find out more by downloading the Free Clinic’s Service Brochure.
Free Clinic of Simi Valley English Service Brochure
Download
Free Clinic of Simi Valley Spanish Service Brochure
Download
Is the Free Clinic of Simi Valley an Urgent Care clinic?
No, the Free Clinic is not an Urgent Care Clinic. If you have an emergency, please call 9-1-1 or proceed to the nearest hospital Emergency Room.
How is the Free Clinic of Simi Valley different from Sierra Vista and other County Health facilities?

​The Free Clinic of Simi Valley does asks for a typically non tax deductible $40 donation for our services which goes back directly into our many programs. However, access to services and person centered care is not contingent upon a person's ability to contribute to their care.  Other clinics are sliding fee scale and may require some kind of payment or agreement for payment in order to receive services.
What kind of dental services does the Free Clinic of Simi Valley offer?
Volunteer dentists, dental hygienists and dental assistants provide direct diagnosis, treatment and education for a wide variety of dental problems.

  • Examinations
  • X-Rays
  • Simple Extractions
  • Fillings
  • Root Canals on Pre-molars
  • Partial & Full Dentures
  • Teeth Cleaning
  • Fluoride treatment for Children 4-12

​Find out more by downloading the Free Clinic’s Service Brochure.
Free Clinic of Simi Valley English Service Brochure
Download
Free Clinic of Simi Valley Spanish Service Brochure
Download
How do I receive dental services?
We offer dental services, generally Monday-Friday. This is a very popular service and there may be a waiting list. Call (805) 522-3733 to make an appointment.
What family counseling services does the Free Clinic of Simi Valley offer?
Individuals and families spend one hour per week in a private, confidential setting receiving careful guidance and caring support from a trained counselor.  Counselors are trained in providing clients with the skills necessary to deal with stress, depression and communication.  The average course of therapy ranges from six weeks to six months. Counseling is offered in such areas as:

  • Family Communication
  • Depression & Anxiety
  • Trauma Recovery
  • Play Therapy for Children
 
Find out more by downloading the Free Clinic’s Service Brochure.
Free Clinic of Simi Valley English Service Brochure
Download
Free Clinic of Simi Valley Spanish Service Brochure
Download
I am an undocumented person. Will the Free Clinic of Simi Valley see me?
​The Free Clinic of Simi Valley will provide services regardless of immigration status.
What kind of medical services does the Free Clinic of Simi Valley offer?
Volunteer physicians, nurse practitioners, nurses, and physician assistants provide direct diagnosis, treatment, and education, for a wide variety of medical problems.  Some services include:
​
  • Primary Medical Services
  • Pharmacist Ambulatory Care Program
  • Children’s Immunization Program
  • Family Smoking Cessation Program
  • Ophthalmology 
  • Medical Education
  • Physical Therapy
  • Community Flu Shot Clinics
  • Licensed Pharmacy
 
Find out more by downloading the Free Clinic’s Service Brochure.
Free Clinic of Simi Valley English Service Brochure
Download
Free Clinic of Simi Valley Spanish Service Brochure
Download
Are there any exclusions in medications you prescribe?
Yes there are exclusions to the medications we can prescribe. We do not prescribe:
  • Diet pills 
  • Narcotics 
  • Sleeping pills
  • Tranquilizers
  • Stimulants for ADHD
What type of legal assistance is offered by the Free Clinic of Simi Valley?
Volunteer attorneys offer information, instruction and assistance in the complex area of law. Individual appointments are typically 15 minutes in length, but can range up to an hour. Clients are offered information needed to protect their family, property, or individual rights. A client has usually completed the need for assistance after only one or two sessions. Please note that our attorney's do not represent you in court.
Common assistance is given in the following areas:

  • Family Law
  • Landlord/Tenant Disputes
  • Individual Rights​ 
Find out more by downloading the Free Clinic’s Service Brochure. 
​
* services listed in brochures subject to change based on volunteer/specialties availability 
Free Clinic of Simi Valley English Service Brochure
Download
Free Clinic of Simi Valley Spanish Service Brochure
Download
Can I be seen if I have insurance?
The Free Clinic of Simi Valley extends services to those patients regardless of their ability to pay.  Even with insurance, many of the Clinics clients are considered underinsured, having large deductibles or copays or cannot afford medications (we do not provide prior authorization for medication regardless of insurance status). The Free Clinic does not bill insurance.
Are all the services at the Free Clinic of Simi Valley really free?
Yes, but we encourage donations and ask clients if the can contribute (typically non tax deductible) $40 for each service visit.  The Free Clinic of Simi Valley has expenses associated with providing its services and is totally supported by donations, grants, and the generosity of others.
I have been calling and leaving messages and no one calls me back. What should I do?
The best time to reach a member of the Free Clinic Staff is during the hours the Clinic is open.  Click Here to see the current Clinic operating hours. The Free Clinic of Simi Valley sometimes becomes very busy and administrators and service providers may be helping other patients.  A representative will return your call as soon as possible. 
Do you have interpreters available at the clinic?
Currently, the Free Clinic of Simi Valley has Spanish-speaking administrators and service providers. Patients who speak other languages are encouraged to ask an English speaking friend or family member to come to Clinic with them.
Is the Clinic staffed with licensed health professionals?
Yes, all of our medical staff is licensed with the State of California and are covered under the Federal Torts Claim Act Malpractice insurance.
Why does the Free Clinic ask for a donation?
The Free Clinic of Simi Valley exists to provide services to individuals and families in need through the generosity of over 160 volunteer professionals. Approximately 34 physicians, 27 dentists, 12 lawyers, 18 therapists, 6 nurses and an equal number of medical and dental assistants, 16 pharmacists, and 10 phlebotomists serve at the Clinic.
 
A total of 6 employees manage the 160 volunteers at the Clinic, and these employees receive a modest stipend with no benefits. The Free Clinic has an operational budget of just under $415,000 per year which includes the aforementioned staff, rent, insurance, utilities, internet, phones, medical and dental supplies - everything from tissue paper to exam gloves, from sterilization supplies to medications.
 
The Free Clinic is not funded by any third parties (public/private insurance or hospitals), but rather a combination of partners, such as service clubs, churches, private foundations, local businesses and individuals. Many years ago, the Board of Directors of the Free Clinic agreed that we should offer to our patients the opportunity to financially support the care/services they receive. The operational cost for each service offered is approximately $38. Beginning in 2020, for those patients interested in financially supporting the services they receive, the Board has determined a suggested donation of $40 (typically non tax deductible) per visit.
 
As a reminder, there is never a charge for any service provided by a volunteer professional at the Free Clinic of Simi Valley. All donations are voluntary.
Does the Free Clinic of Simi Valley provide referrals?
Yes, the Free Clinic will refer to other providers when this is required, however there may be a cost to the patient charged by the referred provider. The Free Clinic of Simi Valley cannot cover these costs.
If I donate money to the Free Clinic of Simi Valley, how will it be used?
Your generous donation will be used to provide client services and help the Clinic continue to run.  In 2020, the average cost of seeing a Client was a little under $38.  A $1,000 donation allows the Clinic to deliver over 26 client contacts.
Do you take donations like medication or medical supplies?
The Clinic only takes medications and medical supplies from authorized sellers/sources of medications and medical supplies.  The Clinic does take in-kind donations that are not medical related, such as furniture, office supplies, postage, printing and other services.  If you would like to make an in-kind donation, please e-mail the Clinic at [email protected] 
How do I volunteer at the Free Clinic of Simi Valley?
We welcome California certified and licensed professionals in the medical, legal, counseling and dental fields.  Additionally, we have volunteer opportunities in areas of administration and fundraising.  Our volunteers enjoy the satisfaction of helping the most vulnerable people of our community. Giving back through our volunteer program is an invaluable way to make a difference in others’ lives.
Is the Free Clinic of Simi Valley a non-profit organization?
​Yes, the Free Clinic of Simi Valley is recognized as a charitable 501(c)(3) organization in good standing with the IRS.